Terms & Conditions
Automated Messages and Emails:
You will be receiving messages regarding your optin confirmation, booking confirmation and appointment reminders. Apart from this you will not receive any automated messages or emails.
Unsubscribe:
You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To cancel the appointment. Simply text "Cancel" to the shortcode and you will receive a confirmation regarding your cancelled appointment.
Support:
If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to
Delayed Messages:
Carriers are not liable for delayed or undelivered messages.
Message Frequency:
As always, message and data rates may apply for messages sent to you from us and to us from you. You will receive 5 messages prior the appointment and one each upon optin and appointment no-show/cancel. For questions about your text plan or data plan, contact your wireless provider.
Privacy Policy:
For privacy-related inquiries, please refer to our privacy policy below
Privacy Policies
1. Introduction
Double J Media (“we”, “us”, or “our”) values the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, protect, and disclose your information when you access our website doublej,media and when you use our services.
This policy is designed to comply with the General Data Protection Regulation (GDPR) and informs you of your privacy rights and how the law protects you.
2. Information We Collect
We collect personal data when you interact with our website, specifically:
- Names
- Email addresses
- Phone numbers
We gather this information only when you submit it to us through our forms. Additionally, we use a Facebook Pixel to collect data about your interactions with our website for advertisement retargeting purposes.
3. How We Use Your Information
The information we collect from you may be used in the following ways:
- To personalize your experience and deliver the type of content and product offerings in which you are most interested
- To improve our website in order to better serve you
- To allow us to better service you in responding to your customer service requests
- To administer contests, promotions, surveys or other site features
- To quickly process your transactions
- To send periodic emails regarding your order or other products and services
- To follow up after correspondence (live chat, email, or phone inquiries)
4. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information when you submit or access your personal information. All data is stored in secure, US / CAN-based data centers, adhering to the highest standards of data protection.
5. Your Data Protection Rights
Under GDPR, you have the following rights:
- Right to access –You can request a copy of your personal data.
- Right to rectification –You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to erasure –You can request that we erase your personal data, under certain conditions.
- Right to restrict processing –You can request that we restrict the processing of your personal data, under certain conditions.
- Right to object to processing –You can object to our processing of your personal data, under certain conditions.
- Right to data portability –You can request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us at Niall@doublej,media
6. Cookies and Similar Technologies
We do not use cookies for tracking purposes on our website. However, we deploy a Facebook Pixel for analyzing website traffic and optimizing your experience through targeted advertisements.
7. Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this website, please contact us at [email protected]
